Get More Out of a Doctor Visit - National Multiple Sclerosis Society

Skip to navigation Skip to content

Get More Out of a Doctor Visit


You Can...Get More Out of a Doctor Visit

Do you ever leave your doctor’s office feeling like you forgot to ask about something important? Or confused about what you heard?

Next time, leave your doctor’s office feeling better informed and in control of your health care. You CAN get more out of a doctor visit.

Do you have a good relationship with your doctor?

  • Does communication flow both ways?
  • Can you express your concerns without interruption?
  • Do you feel comfortable discussing treatment and tests?
  • Do you feel comfortable telling your doctor that you are hesitant to follow a recommendation because of expense, lifestyle or cultural differences?

If you’re thinking of finding a new doctor, try some of these relationship builders first.

  • Doctors are not mind readers. You know best what you’re feeling. Before your visit, practice describing your symptoms and concerns as clearly and concisely as possible. Keep a journal of symptoms or make a list that you can bring to your appointment.
  • If you don’t understand what your providers are saying, ask them to clarify.
  • Bring along a family member or friend as your backup “ears.”
  • Bring a recorder, so you can play back your visit later to make sure you didn’t mishear anything.

Remember, you are paying doctors for advice, treatment, education and knowledge. So don’t hesitate to ask that of them.

Ask questions, lots of questions

If a doctor suggests a treatment, ask

  • Why, and what the expected outcomes are
  • How much to take and for how long
  • If it's covered by insurance and if not, how much it costs
  • What side effects you might expect

If a doctor suggests a medical test, ask

  • Why you need it
  • How it is performed
  • What the benefits will be
  • If there are alternatives
  • When you can expect to hear results
  • If you should phone the office for results, or if the office or testing facility will notify you

In these times of shorter appointments with any healthcare provider, the better you communicate with each other, the more valuable the time you spend together. Good communication is invaluable when dealing with multiple sclerosis.

Author: Patricia Kennedy, RN, CNP, MSCN, Can Do Multiple Sclerosis, Nurse Educator and Programs Advisor