ABOUT THE WALK
1. Where are the Walk MS events in Eastern North Carolina?
The Eastern NC Chapter hosts walks at the following five locations: Raleigh (Triangle), Greenville, Goldsboro, Fayetteville, and Wilmington.
2. When are the Walk MS events in Eastern North Carolina?
Saturday, March 31, 2012 - Triangle (Raleigh) Walk MS
Sunday, April 1, 2012 - Fayetteville Walk MS
Saturday, April 21, 2012 - Goldsboro and Wilmington Walk MS
Sunday, April 22, 2012 - Greenville Walk MS
3. How do I register for Walk MS?
You can register online. Once you are on the registration page, find your location and pick the link underneath your location that best represents your desire. Contact a member of the development team at 919-834-0678 or walk@nct.nmss.org for assistance.
4. Is there a registration fee?
There is no registration fee for Walk MS. Instead, we encourage all of our participants and volunteers to fundraise. In fact, you should check out our Gold Club!
5. What happens after I register for Walk MS?
You will receive a confirmation email and a registration packet in the mail. Your registration packet will include a fundraising newsletter, donation receipts, and a money collection envelope. You should now begin your fundraising efforts!
6. How much money should I raise for the Walk MS?
We encourage all of our participants to raise at least $125 to receive a commemorative Walk t-shirt. We would love for our participants to raise $500 or more to become part of our elite Gold Club!
7. Where do the funds I raise go?
View our Where the Money Goes webpage for more information.
8. Are donations to the National MS Society through Walk MS tax deductible?
Donations to the MS Society through the Walk MS campaign are tax deductible. Donors giving $100 or more will receive a letter of acknowledgement from the National MS Society as a tax receipt. All participants will have access to receipts to distribute for donations less than $100.
9. When and how do I turn in money?
As you receive funds for Walk MS, please mail them to the National MS Society at 3101 Industrial Drive, Suite 210 Raleigh, NC 27609. Make sure that you include "Walk MS" and your name in the memo line of all checks and a note with all cash so that we know to whom to credit the funds. Or, if you choose to turn in all of your funds on Walk day, please place all monies in your sealed money collection envelope and turn it in at check-in.
10. What time do I need to be at the event and where do I go when I get there?
View our event details page for check-in and start times for all locations. Only participants who have donations to turn in or have earned a Walk MS t-shirt ($125) or a Gold Club t-shirt ($500) should check-in at the registration/check-in area upon arrival. All volunteers should check-in at the volunteer tent.
11. What do I need to bring to the event?
Please bring your money collection envelope with any funds that you have collected and matching gift forms. For comfort, please bring sunglasses or a hat, sunscreen, comfortable walking shoes, a bottle of water, and a smile! If you are on a team, please check out our team village page to see what tailgating supplies to bring for your team.
12. Can my dog walk with me at the event?
Of course, your dog can come! Please keep all dogs on a short leash and remember to bring doggie bags to pick up after your pet. If your pet is aggressive toward people or toward other animals, please keep your pet at home. Thank you!
GENERAL
1. I forgot my username and password.
Remember, all usernames and passwords are lower case and include no spaces. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact walk@nct.nmss.org.
2. How do I change my Username and/or Password?
First, login to your Participant Center using your username and password. Once logged in you will see a link at the top of the page called "Profile." Once in your profile, you will be able to change your contact information, e-mail address, and username and password. All changes will be made to your account immediately. There is no need to sign in again.
3. How do I unsubscribe from e-mail?
Toward the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.
ABOUT MY PARTICIPANT CENTER
1. What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or support you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your Participant Center. You will be able to customize images and text of the page. Every online donor you have will see this personal page before giving online.
2. By default I have a personal page, do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
3. How do I change my personal fundraising goal?
First, you will need to login to your Participant Center. Under the progress bar, you will see your current goal. Under your current goal, there will be a link to change your goal. Click this link and submit your new goal.
4. How do I change my team name?
Only the team captain has the ability to change the team name. The team captain will need to login to his/her Participant Center and click the "Team" link at the top of the page. The right hand navigation will show some team information. Click on "edit" link under that team information, enter your new information, and click update.
5. How do I change my team goal?
Only the team captain has the ability to change the team goal. The team captain will need to login to his/her Participant Center and click the "Progress" link at the top of the page. The right hand navigation will show the words "Personal" and "Team." Click on "Team" and current team goal will show under the progress bar. Click the "change" link under the current team goal to change your fundraising goal.
6. How can I see who has donated to me?
Login to your Participant Center using your username and password. Click the Progress link at the top of the page. On the right hand navigation, you will see "Personal" and "Team". Choose the appropriate link and the donation history will be listed at the bottom of the page.
7. How can I see who is on my team?
Login to your Participant Center using your username and password. Click the Progress link at the top of the page. On the right hand navigation, you will see "Personal" and "Team". Choose the Team link and your team roster will be listed at the bottom of the page.
8. What is a team message?
Simply go to your Participant Center and click to edit the "Message from Your Team Captain" block on in the right-hand navigation. This message will show up on every team members Participant Center.
9. What is the difference between making my personal page private or public?
By default, a personal page is public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.
For additional questions please email walk@nct.nmss.org.