ABOUT THE MS Bike Ride
What is the minimum number of riders required to create at team?
To create at team for the MS Bike Ride, there is a minimum requirement of four registered riders.
Is there a team entry fee?
No. Team participants pay the same registration fee as individual participants, and simply list the
team he/she wishes to ride on.
Is there a minimum fundraising requirement for a team?
No. Each rider on the team is required to raise the ride minimum, but there is no fundraising
requirement for a team. Please note: Awards are given to top fundraising teams.
What is the length of the route?
MS Bike Ride - FedEx "Rock-n-Roll" has a route mileage of 75 miles both days of the ride or 100 option on Satuarday
MS Bike Ride - Jack Daniel's "Bike to Jack and Back" has a short route mileage of 55 miles, and a long route of 75 miles, available both days of the ride.
How challenging are the rides?
Both rides feature rolling hills, with the MS Bike Ride - FedEx "Rock-n-Roll" having more flatlands and the MS Bike Ride - Jack Daniel's "Bike to Jack and Back" features more hills and challenging inclines. The long routes for both rides are more challenging, and are meant for experienced cyclists, with some hills and challenging inclines. The short route is less challenging. However, all routes are fully supported with SAG vehicles and rest stops every 18 - 12 miles, should any cyclist need assistance.
What are the options for overnight stay?
Overnight stay options at the FedEx "Rock-n-Roll" bike ms ride 2009
Grand Casino Tunica
Please complete hotel room form and return to Nancy Laycook at the Memphis Chapter Office no later than August 12th.
Overnight stay options at the Jack Daniel's "Bike to Jack and Back" bike ms ride 2009
Camping at Motlow State Community College
Hotel arrangements must be made by the participant. The National MS Society will provide shuttle service to the following hotels ONLY.
Tullahoma Hampton Inn: 931-461-5222
Tullahoma Jameson Inn: 931-455-7891
Tullahoma Executive Inn: 931-455-4501
Lynchburg Country Inn: 931-759-5995
GENERAL
What should I do if I forgot my username and/or password?
Remember that your username and password are case sensitive. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact us at 1-800-269-9055 for help.
How do I change my Username and/or Password?
First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.
How do I unsubscribe from e-mail?
Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.
ABOUT MY BIKE CENTER
What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your bike center. You will be able to customize images, text and the style/color layout of the page.
By default I have a personal page, do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
How do I change my personal fundraising goal?
First, you will need to login to your Bike Center. On the bottom right side of the Bike Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.
How do I change my team name, team division or team goal?
Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her bike center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name, division and goal.
How can I see who has donated to me?
Login to the site using your Username and Password. Go to your Bike Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.
How can I see who is on my team?
Login to the site using your Username and Password. Go to your Bike Center and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.
What is a team message?
Simply go to your Bike Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.
What is the difference between making my personal page private or public?
By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.