I forgot my Username and Password.
Remember that your username and password are case sensitive. Click here to find your password. You will receive an email with your username and password.
How do I change my Username and/or Password?
First, log in to the site using your username and password. You will then see a "Profile" link at the top of the page where you can change your contact information.
I participated last year, but my saved information does not show when I log in.
You must use the same username/password and email from last year to see your saved information. If you registered with a new username/password or email, let us know.
What is a Personal Page?
A personal page is an online promotional tool to ask people to join your team or to make a donation. You have a default personal page; personalize this page by logging in to your Participant Center.
Do I have to change my personal page?
A compelling personal page attracts and engages supporters and is a creative expression of your commitment to create a world free of MS.
What is the difference between making my personal page private or public?
Your name appears in the participant search list so anyone can support you. A private page means your name will not appear and only people you invite will be able to support you.
How do I unsubscribe from email?
At the bottom of each email message is a link to opt out of emails. If you decide to opt out you won't receive any email from us other than receipts for gifts.
How do I change my personal fundraising goal?
First, you will need to log in to My Account. Click on the change link next to your goal in your Participant Center.
How can I see who has donated to me?
Log in to your account and click the Progress link in the top navigation menu; this will allow you to view your donor list and any donations.
How do I change my team name or team goal?
The team captain can change the team name and goal by logging in to My Account and clicking the Team link in the navigation menu.
Find more answers at MuckRuckus MS FAQs, Donations FAQs and Matching Gifts FAQs.