Is there a registration fee?
Yes, cyclists pay a registration fee of $50 to participate in this event. Registration fees are non-refundable and non-transferable.
How much money should I raise for Bike MS?
Bike MS cyclists must raise a minimum of $250. However, many cyclists go well above the minimum pledge. Click here for tips and ideas on fundraising. Please note that all cyclists are responsible for raising or personally donating the minimum of $250 prior to or at the time of the packet pickup in order to obtain your rider credentials for this event.
When and how do I turn in money?
Donations can be turned in throughout the event season, but keep in mind that the minimum pledge of $250 must be reached prior to picking up your rider packet. Avoid mailing money by raising funds online through your Participant Center! If you do receive checks and cash donations for Bike MS, please mail them to the National MS Society at 1117 Perimeter Center West, Suite E101, Atlanta, GA 30338. All checks should be made payable to the National MS Society. Please, make sure you include your name in the memo line of all checks so that we know who should receive the fundraising credit. Please do not mail cash.
I forgot my username and password.
Remember, all usernames and passwords are lower case and include no spaces. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact us.
How do I change my username and/or password?
Please call the Georgia Chapter office at 678-672-1000 option #2 and speak with a Development staff member to change your login credentials.
How do I unsubscribe from e-mail?
Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.
ABOUT MY PARTICIPANT CENTER
What is a personal page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or donate toward your fundraising efforts. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your Participant Center. You will be able to customize images, text, and the style/color layout of the page.
By default I have a personal page, do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
How do I change my personal fundraising goal?
First, you will need to login to your Participant Center. On the bottom right side of your Participant Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.
How do I change my team name, team division or team goal?
Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her bike center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name, division and goal.
How can I see who has donated to me?
Login to the site using your Username and Password. Go to your Participant Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.
What is the difference between making my personal page private or public?
By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.