Before making a call, write out what you want to say. Know the issue and the bill number, if one is available. Be prepared so you can confidently tell your story and ask for the change you want. A legislative staffer will answer the phone and will most likely ask if you are a constituent of the state or district. If you are not a constituent, be prepared to explain why you are calling and how the issue impacts you. Below is a sample call:
Staffer: Congressman Smith’s office, how may I help you?
YOU: Hi, my name is NAME from CITY in the Congressman’s district. I’m calling about the need for increased federal funding for multiple sclerosis research.
Staffer: Thank you for calling. What bill number are you referring to?
YOU: This is an appropriations issue. Please tell the Congressman to increase federal funding for MS research through the Department of Defense. NIH is currently the leading source of funding for MS research, but that funding is decreasing. A new source of research funding is necessary.
Staffer: I'll convey your message.
YOU: Please tell the Congressman that I live with multiple sclerosis and this issue is important to me and other constituents. Thank him for his support of MS issues.
Staffer: I will. Thank you for calling.
Call Your Public Officials
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