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MSFriends: Peer Telephone Support

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MS knows no timetable – this is why we offer support when you want and need it.

The MSFriends program connects you with volunteers living with MS. The common bond of living with MS creates a unique connection. MSFriends volunteers complete a rigorous screening and training program and are focused on the needs of those who call for support.

What are the benefits of an MSFriends peer relationship?

  • Having someone who knows first hand what it is like to live with MS to talk with and share your story. MSFriends is there to help you deal with the changes brought about by MS.
  • Having a relationship that provides you with a sounding board for good decision-making and problem solving.
  • MSFriends is just a telephone call away ― ready to help you.

Call the MSFriends helpline at 1-866-673-7436. All of your conversations are confidential to the peer relationship.

The National MS Society’s connection programs--which include our 1600 support groups, our partnership with MSWorld, and our Facebook Fan page, as well as MSFriends-- are based on the belief that positive personal change happens through individual efforts with the support of others. To learn more about Society connection programs in your area, please contact your chapter or call an MS Navigator at 1-800-344-4867.

Please note – Our goal is to answer every call at the time it comes in. However, MSFriends is a network of people living with MS. While we are trying hard to serve everyone as quickly as we can, there may be times when an MSFriends volunteer is not able to immediately answer your call. When that happens, you will hear a recording in which we will ask you to please leave a message. If that happens, please leave your name and complete phone number with area code and an MSFriends volunteer will contact you within 24 hours. You may also call back after waiting a little while. Again, any and all information you leave is kept confidential. We are working hard to build our capacity so that every call is answered at the moment it is received, and we appreciate your understanding while we grow.

MSFriends is made possible through the generous support of Genetech.