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Accessible Public Transportation In NJ


Accessible Public Transportation In NJ

Learn all about Access Link and Community Paratransit

Anyone who has tried to arrange for accessible transportation in NJ knows what a challenge it can be. NJ and the Paratransit departments in each county are there to help.

The Americans with Disabilities Act (ADA) of 1990 is a civil rights law that protects the rights of people with disabilities. The ADA requires public transportation systems to offer ADA paratransit service to individuals who are unable to use local bus service as a result of their disability. As New Jersey's public transportation provider, NJ TRANSIT has specific guidelines that must be followed in providing ADA paratransit.

The paratransit service of NJ TRANSIT is known as ACCESS LINK. Access Link service is comparable to the local fixed bus and light rail systems and is designed for people with disabilities who are unable to use the local fixed route bus. In order to use Access Link, you must first apply for an in-person eligibility assessment. NJ TRANSIT has set up a network of local agencies known as “Assessment Agencies,” to assist you in applying for Access Link eligibility. If you need transportation to get to that in-person assessment, Access Link will work with you. To learn more about eligibility requirements and specific information related to your needs, contact Access Link at 1-800-955-2321, Monday through Friday, 8:30am to 5:00pm and select Option #2 for accessible transportation. You may also visit the NJ TRANSIT website at, and then click on the tab on the top for Accessibility.

NJ TRANSIT also has a reduced fare program for people with disabilities and senior citizens age 62 and above. For information about eligibility, call the Reduced Fare Program at 973-378-6401 or find it on the NJTRANSIT website at, and then click on the tab on the top for Schedules and Fares.

Community Paratransit services provide flexible transportation options to people with disabilities and senior citizen in all 21 counties. Community paratransit providers use lift equipped vans and minibuses and may operate modified fixed route, curb to curb, door to door or advanced reservations. For more information about your local county Para transit service, go to this link on the NJ Transit website:

NJ Find A Ride is an online directory of public and accessible transportation options for those who do not own a car. The website offers a place to look at how to get from one location to another in a local community through a searchable database. The search results will match specific transportation needs that you describe and state who is eligible, how much it costs and how to arrange for a ride. Local and community transportation providers can add and update their services through links at this website. Take a few minutes to explore the site and see how NJ Find A Ride can work for you.  Click here for more infomration. 

Insurance companies may also provide some coverage for transportation to medical appointments. Check with you health insurance company to see if you are covered!



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