Resources for Peer Connections Volunteers

Resources designed to support the work you do as a Peer Connections Volunteers.

• New! Group Volunteer Leadership Slide Deck (PDF)
• Active Listening
• Challenging Conversations & Crisis Support
• Disability Language and Etiquette
• FAQ’s About Hosting In-Person Group Meetings (PDF)
• Grassroots Marketing Resources for Group Leaders
• Guest Speakers for Self-Help Groups (PDF)
• MSFriends Conversations Quick Guide
• MSFriends Establishing Boundaries
• National MS Society Self-Help Group Safety Flyer (PDF)
• Self-Help Group Meeting Structure Guide (PDF)
• Self-Help Group Meeting Topic & Conversation Guide (PDF)
• Solution Focused Conversations
• Tips for Hosting Virtual Online and In-person Groups
• Virtual Meeting Resources

Comprehensive listing of Society policies that all Peer Connections Volunteers are expected to utilize and uphold within their volunteer work.

• Accessibility Report
• Community Disclaimer for In Person Self Help Group Meetings
• Community Disclaimer for Peer Connections Participation
• Diversity, Equity and Inclusion Statement & Inclusion Policy
• Medical Advice & Medicine Sharing
• Minimizing Risk as a Society Volunteer
• Non-National MS Society Relationships FAQ
• Religion & Inclusivity
• Volunteer Code of Conduct

Learn more about community and nationwide resources that can be shared with individuals and group members. 

• Additional Society Support Resources
• Assistive Technology & Durable Medical Resources
• Crisis Support Resources
• Emotional Support Resources
• Service Animal Resources
• Tips for Successful Telemedicine
• Veterans Resources
• Virtual Brochure- Welcome to the National MS Society

Information, materials, and guides designed to address challenging situations and connect individuals with appropriate resources.

• Crisis Support Resources
• Emotional Support Resources
• Challenging Conversations & Crisis Support
• Managing Derogatory, Discriminatory & Racist Statements
• Quick Glance Crisis Situation Resource for Suicide & Harm

Aprenda a organizar una reunión virtual y encuentre recursos educativos y de apoyo.

• Consejos para ser Anfitrión de Reuniones Virtuales en Línea y en Persona
• Recursos de Apoyo Emocional
• Esclerosis Múltiple: Información en Español
• Videos en Español
• Conversaciones Centradas en Soluciones
• Conversaciones Retadores y Situaciones de Crisis
• Escucha Activa
• Folleto de Seguridad para Reuniones
• Lenguaje y Etiqueta para la Discapacidad
• Preguntas Frequentes para Reuniones en Persona
• Recomendaciones Médicas y uso Compartido de Medicamentos

Training materials to support new Peer Connections Volunteers during their initial training journey. 

Self-Help Group Leaders

• Training Worksheets for Self-Help Group Leaders
• Welcome to the Society (training slide deck)
• Group Leadership (training slide deck)
• Challenging Conversations & Crisis Situations (training slide deck)

MSFriends®

• Training Worksheets for MSFriends® Volunteers
• Welcome to the Society (training slide deck)
• MSFriends® (training slide deck)
• Challenging Conversations & Crisis Situations (training slide deck)

Online Community Moderators

• Training Worksheets for Online Community Moderators
• Welcome to the Society (training slide deck)
• Online Community Moderator (training slide deck)
• Challenging Conversations & Crisis Situations (training slide deck)