Happy is a 24/7 phone-based emotional support service — a mobile app that connects individuals experiencing everyday stresses, struggles, anxiety or loneliness with exceptionally compassionate listeners: Happy’s Support Givers. Using their phone from the comfort of home, individuals can download Happy’s app, make a call, and immediately receive emotional support through Happy’s secure and confidential app.
Emotional support is a fundamental human need, 3 in 5 Americans are not getting nearly enough of it, and Happy ensures that people have instant access to genuinely caring people who are there to listen to them, comfort them and encourage them, any time of day or night.
Happy’s Support Givers include social workers, nurses, peer supporters and caregivers, and each has demonstrated a gift for deep listening and acceptance — they are non-judgmental, naturally affirming of others, and ask questions that help callers gain fresh perspective.
Every call is completely confidential. The app does not record calls, nor does the company discuss the names of customers internally. Happy takes every precaution to protect your information and use state-of-the-art data security and encryption.
Happy does not record or track any aspect of specific calls beyond the feedback collected in the pre-call survey (which asks a person what they are calling about) and the post-call survey (which asks how the call went). Happy uses this feedback to help intelligent match callers with Support Givers and ensure the quality of its service.